Privacy Policy

Introduction

LuckyBackyards (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use LuckyBackyards.com (the “Platform”).

1. Information We Collect

a. Information You Provide

We may collect the following information when you use the Platform:

• Name
• Email address
• Phone number
• Account login credentials
• Profile information
• Listing details (for Hosts)
• Messages sent between Users
• Payment-related information (processed by third-party providers)

b. Information Collected Automatically

We may automatically collect:

• IP address
• Browser type and device information
• Pages visited and actions taken on the Platform
• Session duration and interaction data
• Approximate location data

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Analyze traffic and usage
• Support platform performance and advertising efforts

We may use third-party tools such as Google Analytics and advertising platforms such as Meta (Facebook/Instagram Ads) to understand user behavior and improve our services.

You may control cookies through your browser settings. Disabling cookies may affect Platform functionality.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Platform
• Process bookings and payments
• Facilitate communication between Hosts and Guests
• Improve user experience and platform performance
• Prevent fraud and enhance security

3. How We Share Your Information

We do not sell your personal information.

We may share information in the following circumstances:

• With other Users:

To facilitate bookings (e.g., Host and Guest communication)

• With Service Providers:

Including payment processors (e.g., Stripe), hosting providers, analytics tools, and customer support services

• For Legal Reasons:

If required by law, legal process, or to protect rights, safety, or property

• Business Transfers:

In connection with a merger, acquisition, or sale of assets

4. Payment Processing

Payments are processed by third-party providers such as Stripe. We do not store full payment card details.

Your payment information is governed by the privacy policy of the payment processor.

5. Data Retention

We retain personal information as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information
• Update or correct your data
• Request deletion of your data

You may exercise these rights by contacting us.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed to be completely secure.

8. Third-Party Services

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

9. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. State Privacy Rights (U.S.)

Depending on your state of residence (including California and Virginia), you may have additional rights regarding your personal information, including:

• The right to access data we collect about you
• The right to request deletion
• The right to know how your data is used

To exercise these rights, contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

LuckyBackyards.com

LuckyBackyards@gmail.com